Developing Effective Interview Techniques for Investment Audits – Virtual
The Interview … sets the tone for an audit and can often make or break its success! They say it’s all about first impressions and, in the world of audit, the interview is our chance to make that crucial first impression. As auditors, the interview is not only an important tool to gain invaluable information, but also to establish relationships, build rapport, and gain credibility with the audit client, particularly Front Office clients.
This half-day class focuses on developing essential interviewing skills, but specifically concentrates on refining the skills necessary for successful interviews with the Investment management staff including portfolio managers, investment analysts, traders, investment consultants, etc. We also will discuss the critical interview approaches with Investment Risk Management, Investment operations and Investment accounting. A good interview can be the first step in developing a solid working partnerships with the Investment teams. An unsuccessful and/or unprepared interview can significantly damage an otherwise good relationship and an auditor’s future credibility.
COURSE FEATURES
- Review interviewing techniques and how to develop the interviewing skills essential for successful investments audits.
- Review the key areas to cover in Front, Middle and Back Office interviews and how to develop effective questions for these interviews.
- Learn ‘market lingo’ used by portfolio managers and traders that often throws auditors off track in discussions with the Front Office.
- Discuss first-hand experience of the instructor, a former portfolio manager, and how she has managed sometimes challenging Front Office personalities.
- Evaluate how to best handle difficult topics in interviews and how to turn around a conversation that has headed south.
- Learn how to detect when potential audit issues are discussed in an interview and how to effectively obtain the most useful information while remaining very cautious of what you say and how you react.
COURSE OUTLINE
Understanding the Interviewing Process in Investments Audits
- Interviewing Defined: What it is and What it is Not!
- Interview Types to Use in Investment Audits.
- Problems Auditors Encounter in the Interviewing Process.
Developing the Skills Necessary to Conduct Successful Front Office Interviews
- Developing Communication Skills
- Understanding Non-Verbal Communication and Interpreting Deception
- Review ‘Trader Lingo’ to Know Prior to Conducting Front Office Interviews
- Keeping up with Technical Topics and Unfamiliar Terms during Interviews
When the Unexpected Happens . . .
- Establishing Rapport with Difficult Personalities
- Counter-measures for when Interviews Derail
- What if you Suspect Fraud?
| Course Duration: | .5 day(s) |
| CPE Hours Available: | 4 |
| Field of Study: | Auditing (2), Specialized Knowledge (2) |
| Program Level: | Intermediate |
| Prerequisites: | General Knowledge of Audit & Investments |
| Advance Preparation: | None required |
| Delivery Method: | Group-Internet Based |
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Investment Training and Consulting Institute, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credits. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. |
| Attendance Requirements: | In order to be awarded the full CPE hours, attendees must complete at least 3 attendance monitoring mechanisms (codewords, polls, etc) per CPE hour. |
| Policy Information: | For more information regarding how to register for a course, refund, program cancellation, complaint policies and other frequently asked questions, please visit our Q&A page or contact our office at 785-783-8201. |
Hourly Schedule
Day 1 - Agenda
- 12:00pm - 4:00pm
- Day 1 - Developing Effective Interview Techniques for Investment Audits
- Day 1 of the course will start at 12:00pm and end at 4:00pm Central Time.
Date
- Dec 09 2024
Time
CT- 12:00 pm - 4:00 pm
Local Time
- Timezone: America/New_York
- Date: Dec 09 2024
- Time: 1:00 pm - 5:00 pm
Cost
- $595
Location
Speaker
-
Barbara DavisonCEO, President and Audit PrincipalBarbara Davison is currently CEO, Audit Principal and Board Chair of the Investment Training and Consulting Institute, Inc. (ITCI), located in Overland Park, Kansas. ITCI provides training and consulting in the areas of Investments, Derivatives, and Risk Management to Management, Operations and Auditors.
Barbara is a distinguished faculty leader for the International Institute of Internal Auditors, where she has served for more than 25 plus years. She is a Certified Internal Auditor, Certified Information System Auditor, Certified Investments and Derivatives Auditor, a Fellow of the Life Management Organization and the author of five books on investment and derivative auditing: “Auditing Investment Activities,” “Auditing Derivatives Strategies,” “Auditing Merger and Acquisitions Strategies,” “Understanding and Auditing Investments and Derivatives,” and “The CIDA Review Book.” Barb has obtained her Series 7 and Series 65 from the National Association of Security Dealers (NASD).
Previously, Barbara was vice president of a financial institution where she directed investment operations for the general account and mutual funds. Her responsibilities also included portfolio management of two mutual funds, which were part of a $7 billion portfolio. Prior to her seven years in investments, Barbara was Manager of Internal Audit for six years, where she was responsible for the management of corporate audit activities, computer security, information systems audits and assisted in new business strategies.
