All cancellations requests must be submitted in writing to info@investci.com before the event start date and cannot be accepted after the class has already begun.  ITCI’s cancellation policy is as follows:

• Courses may be canceled for a full refund for cancellations received more than four weeks prior to the course start date. (Note: See cancellation for previously deferred attendance.)
• A non-refundable service charge will be applied to cancellation requests received two to four weeks prior to the course start date. 
• No refunds will be granted for cancellations two weeks or less from the course start date.
• Course Transfers and Deferrals:
  • A credit for course cancellations may be applied to a future course enrollment or course enrollments may be transferred to another attendee. 
  • No refunds will be provided if class registration fees were paid by a course credit or deferral from a course cancellation. Second deferrals will not be permitted but attendee substitutions are permitted.

Course content is subject to change from time to time and ITCI has the right to do so without notice. The Investment and Derivative markets are very dynamic and it is important for us to bring you the most up-to-date information to the classes when we feel changes are necessary.

In addition, at times it might be necessary to cancel or reschedule a seminar after receipt of a confirmation letter. ITCI tries not to do this but for time to time, it becomes necessary for various reasons. We will provide as much advance notice as possible of any changes and in doing so will not be responsible for penalties related to the canceling or rescheduling of airfares, lodging, etc.​

ITCI will serve continental breakfast each morning prior to the scheduled start time. There will be also be morning and afternoon refreshment breaks for full-day sessions. Lunch will not be provided. If there are allergy restrictions that we should be concerned about, please call ITCI two weeks prior to your attendance.

For your comfort, it is fine to be casual as a good ol’ pair of jeans will oftentimes set the mood for a great learning environment. However, nothing is worse when training if you freeze all day in a classroom and many times the instructor cannot control the temperature . We suggest you dress in layers as the temperature in the meeting rooms can vary considerably.​

Unless the class is stated differently on the website, Group Live classes generally follow the approximate schedule below:

• Registration and Continental Breakfast:  8:00 am
• Class Begins:  8:30 am
• Morning Break:  10:00 am
• Lunch:  12:00 pm to 1:30 pm
• Afternoon Break:  3:00 pm
• End of Class:  5:00 pm

Unless the class is stated differently on the website, Group Internet Based classes generally follow the approximate schedule below:

• Class Begins:  8:30 am CST
• Morning Breaks:  2 five minute breaks during the morning session
• Lunch:  12:00 pm to 1:00 pm
• Afternoon Break:  2 five minute breaks during the afternoon session
• End of Class :  4:30 pm CST

ITCI is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. Our NASBA number is 105823. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

Within 2-3 weeks of attending an ITCI training event, attendees will receive an e-mail from ITCI with a link to the online evaluation. This will allow you to rate and provide comments about the seminar you attended. After completing your evaluation you will either receive a letter with the Continuing Professional Education (CPE) credit hours you earned for your recorded attendance in the class.​

Please note that if you do not attend the entire seminar because you miss a portion of the class for conference calls, meetings or your leave early to catch a plane, etc., you will only receive CPE credit for the amount of time for you attended classes.

For group internet based courses, attendees must answer 3 polling questions per CPE hour offered in order to be awarded the full CPE credit.